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Here are some of the more recent of the thousands of comments that we have received. They are unedited and the hotel or company names are bolded to help you locate specific comments.
Please remember that the best hotels in the world occasionally have an unhappy customer. However, any hotel, car rental agency or tour company that receives several complaints is dropped from CentralAmerica.Com. If you use our services we encourage you to send us a comment upon your return. All comments are noted by us and then forwarded to the appropriate hotel or agency manager.

All comments are placed without previous edition, except for the words in brackets used to specify the name of the hotel or service

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We had a wonderful trip without any complications. There was a slight confusion at Laguna Lodge as they could not find our reservation but it was fixed immediately. The hotels/lodges expected individual vouchers but accepted our single page without difficulty.

Mapache rental car handled everything well. They were on time and the car was good. There was little room for luggage with 6 people but we did okay.

I must mention our guide for Tortuguero – Carlos Mora (I am unsure of the spelling of his name). He was exceptional!!!!! He was so fluent in English that I was not sure which was his first language. He was extremely well educated and one of Costa Rica’s first 50 guides. His enthusiasm and knowledge was wonderful and he spent time with every guest. He even let our 8 year old son ride with him on the bus back. My son doesn’t talk to many people but talked to Carlos the entire time and Carlos was very welcoming. Our trip would not have been the same without him and we all feel extremely lucky to have met him. We might even hire him for a guided tour in the future all over the country. He is a gem and should make all Ticos proud!

Our accommodations were all wonderful as was the staff. [Irazu, Arenal Observatory, Tulemar] It was a great trip. If you’d like any more information, please feel free to contact me.

Michelle

The trip was great. Costa Rica is a beautiful country. It's so green. The people were extremely nice and friendly. I would definitely comeback. I appreciate all the help that Paula gave me. She was awesome. Our accomodations were perfect. [Casitas Eclipse, Sapo Dorado] I would use/recommend your services to other people. [CentralAmerica.Com]

Espectacular!! Nos has organizado un viaje estupendo [CentralAmerica.Com],no hemos tenido el mas mínimo problema. Hoteles muy buenos, el coche fantástico,la ruta que nos has indicado perfecta. No dudes que aconsejaremos a nuestros amigos que tengan intención de visitar ese gran país que es Costa Rica de ponerse en contacto contigo y nosotros también volveremos a hacerlo si algún día quisieramos regresar. Un abrazo y gracias por todo,

Luca, Susana, Massimiliano y Javier.

Thank you so much for travel arrangements that went without a flaw. The travel to and from Quepos was so easy on the small planes, and we absolutely loved Buena Vista Villas at Tulemar Condos. We would definitely stay there again. We will be returning to Costa Rica in the future for more business and vacations. I will be sure to contact your organization. [CentralAmerica.Com]

Jacque

We had a wonderful trip and everything went unbelievably smoothly!. We can't thank you enough for how well you organized this vacation for us - each hotel you helped us pick was perfect and we could not have asked for a better vacation. [Arenal Observatory, Fonda Vela, Tulemar] [CentralAmerica.Com]

Thanks again! Elizabeth

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Comments

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